Privacy Policy
Effective Date: May 1, 2026
Last Updated: May 1, 2026
Welcome to Backyard Celebrations (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, submitting inquiries, or booking rentals through our online platform.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
When you visit our website, request a quote, submit an inquiry, or book rental equipment, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and event address
- Event date, time, and event details
- Special requests or event notes
Payment Information
Payments are securely processed through our third-party booking and rental management provider, Booqable. We do not store your full credit card or banking information on our servers. Payment information is handled through Booqable and its secure payment processors.
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Time spent on our website
2. How We Use Your Information
We use your information to:
- Process rental bookings and reservations
- Confirm orders, delivery details, and pickup schedules
- Communicate with you about your event or booking
- Process payments, deposits, refunds, or security holds
- Provide customer service and support
- Improve our website, products, and services
- Send occasional promotions or updates (you may opt out anytime)
- Detect fraud, unauthorized transactions, or misuse of our services
3. Third-Party Services
We may share your information with trusted third-party providers only when necessary to operate our business, including:
- Booqable – Booking management, invoicing, contracts, and payment processing
- Website hosting providers
- Email communication providers
- Analytics providers such as Google Analytics (if installed)
- Advertising platforms such as Meta or Google Ads (if installed)
We do not sell, rent, or trade your personal information.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Measure advertising effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or storage system is guaranteed to be 100% secure.
6. Data Retention
We retain customer information only as long as necessary to:
- Fulfill bookings and contractual obligations
- Maintain financial and tax records
- Resolve disputes or enforce agreements
- Comply with legal requirements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To make a request, contact us using the information below.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Massachusetts Consumer Notice
Because we operate in Massachusetts, we comply with applicable Massachusetts consumer protection and privacy laws regarding the handling of customer information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Backyard Celebrations
Website: Backyard Celebrations
Email: backyardcelebrationsma@gmail.com